Pearl Castle is very committed towards Health, Safety, Security and Environment. All aspects of HSSE are managed by the various processes and systems that are in place throughout our operations
A founding principle of our business, this is where we analyse each risk and implement the appropriate control measures to negate that risk.
This is a process that we use to asses risk levels and to decide on the steps that should be taken from there. We take into account feedback from our drivers, and even from members of the public, which raise any issues regarding unsafe acts or unsafe conditions.
This area is one that we focus on heavily. Customer Site Surveys, Marshaling Plan at the site, Road Hazard Mapping and Water Catchment Area survey are the steps that we take to ensure Road Transport Safety.
We take great pains to ensure that only the best people are behind the wheel to ensure product security and quality. As an added aspect of ensuring said quality, we have installed GPS tracking devices which can monitor:
With a truck tracking system, dispatch offices can check to make sure that drivers are leaving the lot at the right time of day to maximize efficiency and to ensure the timely arrival of deliveries.
Monitoring driving habits, such as how quickly drivers accelerate and decelerate, can be useful guide in avoiding the overconsumption of fuel. It can also help to curtail excessive idling, which consumes fuel without moving product any closer to the destination.
If a driver goes off-route, there needs to be a good reason, as any detour can put extra wear and tear on a rig, consume extra fuel and lead to the later delivery of the product. With GPS monitoring, we can quickly spot when drivers go off-route and guide the driver back to the most efficient path.
The company has a very strict and comprehensive service schedule for the fleet of trucks to ensure that the vehicles are always in top condition.
The Delivery Management Processes that we have in place ensure that our deliveries go smoothly, safely and on-time. Our dedicated team are on hand to curate a journey plan that takes into account the ETD (Estimated Time to Deliver) and the ETA (Estimated Time of Arrival).
At Pearl Castle, the customer is always at the forefront of our minds, and we have curated our operations to best suit the needs of the customer and to ensure satisfaction each and every time.
Our aim is to deliver to the customer the right product in the right quantity at the right time. Our pre- and after-sales support are second to none, and we take great pride in this fact. Our team are well trained and well versed in the needs of the customer, and will ensure that you are given the correct information at all times.